Wake County Sheriff’s Office – Detention Facility Information

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The Wake County Sheriff’s Office has a few key functions:

  1. Judicial Services – These are the bailiffs who keep order in the the Wake County Courthouse courtrooms.
  2. Patrol Division – These are the deputies who patrol the unincorporated parts of Wake County.
  3. Investigations – These are investigators and detectives who investigate crimes committed in Wake County.
  4. Detention – These are the detention officers who operate the two facilities in Wake County that hold pre-trial detainees and also hold people who are sentenced to less than 120 days in custody.
    1. Public Safety Center – 330 S. Salisbury

    2. Wake County Detention Center – 3301 Hammond Road

For more information, visit the Wake County Sheriff’s Office Webpage.

If you have a loved one in custody, here are some things you should know about custody. Here is the Inmate Handbook, current as of 2011 (pdf).

First, how can money be placed in an inmate account:

  1. All money for inmates will be deposited into the Inmate Trust Fund at kiosks at the Detention Center or the PSC. Wake County Sheriff’s Office finance personnel are responsible for maintaining this account.
  2. Only money orders and cashier’s checks will be accepted by mail.3. A money order or cashier’s check must be made payable to the inmate. The sender’s name and address must also be written on the money order or cashier’s check for deposit into your account.
  3. Any cash money received through the mail will be returned to the sender.

The downtown jail (which houses people in protective custody, people accused of serious violent crimes, and people held on immigration holds) is called the Public Safety Center:

Public Safety Center
POBox 2419
Raleigh. NC 27602

Most inmates are held at the Wake County Detention Center located (recently expanded and re-opened 2012):

Wake County Detention Center
3301 Hammond Road
Raleigh, NC 27603

Telephones

  1. All calls from pods or dorms will be collect calls. Each call will be charged to the person you are calling. Long distance calls will be at the applicable rate or you may purchase calling cards from the commissary.
  2. Telephone calls may be “monitored and recorded” and any use of the telephone will signify implied consent for the call to be monitored and recorded.
  3. If you make any harassing phone calls to another person, you may be prosecuted and/or placed in single cell confinement and your phone privileges will be revoked.
  4. Attempting three way calls may disconnect you and the parties involved.
  5. You may not contact any jail staff directly or through three-way calling. If you do so, your phone privileges will be revoked and you may be charged with a disciplinary violation.

Family members can sign up to receive calls via a collect-call system called PayTel. Inmates cannot leave messages on voicemail, so when you receive a call from the jail, a person must pick the phone up and authorize the call.

Medical Services

The Medical Unit provides medical services 24 hours a day. 7 days a week. Under normal circumstances Sick Call slips will be collected and a nurse’s evaluation completed within 24-32 hours of the Sick Call slip being picked up by the Medical Officer from the housing unit. Duplicate sick call slips submitted within this 24-32 hour window could result in duplicate charges to you. Emergency medical care does not incur a charge to you, unless you have initiated, provoked or became involved in an altercation. In these instances you will be held liable for all medical costs incurred. If you require medical treatment (as determined by the Medical Provider) outside the facility and have medical or dental insurance, it will be applied to the total cost of the care. Emergency Medical Care is defined as care for an acute illness or unexpected health care need that cannot be deferred until the next scheduled sick call or clinic.

The care that one receives in the Wake County Jail is not what one could get on the outside. It is the minimal required service mandated by law. Illnesses, including conditions that might otherwise require a visit to the doctor, that are not acute will not receive immediate care.

Inmate Property

  1. While incarcerated, any authorized items seized during shakedowns, cell inspections etc… will be placed in Inmate Property. in your name. You are not allowed to possess or keep excessive amounts of authorized items. No food items will be stored in your property. Illegal items are contraband and will be turned over to law enforcement, i.e. drugs, weapons, etc.

  2. If you are sent to Disciplinary Segregation, an officer will search all of your belongings. Items y~u are allowed to possess will be taken with you to Disciplinary Segregation. You Will NOT be allowed to keep pictures, books, magazines, Walkman radios. or newspapers while in Disciplinary Segregation. These items will be placed in your property. You may retain your personal mail, legal mail and religious materials.
  3. Any property left at the jail must be claimed within (30) thirty days ofyour release or the items will be disposed.
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